Privacy Policy

1. Introduction

At ZedBus, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Payment information (processed securely by Flutterwave)
• Booking details (trip origin, destination, date, seat number)

Usage Data

We automatically collect information about how you interact with our platform, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Search queries and booking history

3. How We Use Your Information

We use your information to:

• Process and manage your bus bookings
• Send booking confirmations and e-tickets
• Communicate with you about your trips
• Improve our services and user experience
• Send important updates and promotional offers (with your consent)
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Bus operators to fulfill your booking
• Payment processors (Flutterwave)
• Legal authorities when required by law

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent at any time
• Request a copy of your data
• Object to certain processing activities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: metadrivetech@gmail.com

Phone: +260 962 689 966